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For auto repair shops

Wrench in hand. Your phone still gets answered.

When you can't pick up, Onda answers for you. It takes the car, what's wrong and when they can bring it in, and within seconds you receive an email with the details.

Start your 7-day trial Hear an auto repair call

7-day trial. No annual contract. Keep your business number. We set it up for you.

Hear Onda on an auto repair call.

A test call to our demo auto repair shop. The caller is also an AI voice, on a real phone call.

Auto repair · Price question

Doesn't quote a price before the car is seen.

Test call clip, 1:08

Lead sent to the ownerRepair: 2017 Honda Civic, check engine light came on yesterday. Still drivable, no tow. Thursday morning, before work.

Read the call
  1. OndaHi, thanks for calling Summit Auto Repair. I'm the shop's AI assistant, and this call may be recorded. What can we help you with today?
  2. CallerOh hi, my check engine light came on yesterday. The car still drives fine, but I want to know how much you charge just to check it.
  3. OndaThe team needs to look at the car first, and they'll go over it when they call. What's the year, make, and model?
  4. CallerIt's a 2017 Honda Civic.
  5. OndaCan you still drive it safely, or does it need a tow?
  6. CallerYeah, it drives fine, the light just stays on.
  7. OndaWhen can you bring it in?
  8. CallerThursday morning before work.
  9. OndaWhat's your name?
  10. CallerMike.
  11. OndaCan we reach you at this number?
  12. CallerYes, that number's fine.
  13. OndaSo, 2017 Honda Civic, check engine light came on yesterday, Thursday morning before work, for Mike. We'll call you back at this number. Is that right?
  14. CallerYep, that's right.
  15. OndaOne moment while I send this to the shop.
  16. CallerOkay.
  17. OndaIs there anything else I can help you with?
  18. CallerNo, that's all, thanks.
  19. OndaThanks, Mike. Dan's team will call you to confirm. Have a great day!

The clip is shortened: pauses before the caller's replies were trimmed. Onda's replies keep their real timing. Names are made up.

The details you need for the job.

Our demo shop asks for these. Your setup form decides your own questions.

  • What's going on with the car
  • The car's year, make and model
  • Whether it's safe to drive, or needs a tow
  • When they can bring it in
  • Their name and a number to call back

Before it saves the call, Onda reads the details back and asks the caller to confirm.

A car already at the shop. Onda doesn't guess what has been done or when it will be ready. It takes the question, and your team calls with an update.

Urgent calls stand out.

  • Urgent calls. A car that won't start or is stuck on the road, brakes or steering that feel wrong, overheating, or a request for today gets [Priority] in the subject line.
  • Danger. If a caller describes a danger, Onda tells them to call 911 first. Then it marks the call Priority and sends it to you right away.

Onda is a front desk, not an emergency service.

It takes the request. You set the price and the time.

  • It is set up not to quote repair prices or promise a time.
  • It is set up not to tell a caller to just come in or that a spot is open. Your team sets the time when you call back.
  • If a caller asks about a price, it says the team needs to look at the car first.
  • You add your own list of things it should not say, like what might be wrong with the car.
  • Callers are told they are speaking with an AI.

Callers who speak Spanish or Korean.

Spanish, Korean or another language, Onda switches automatically. Your lead email still arrives in English.

Plans from $199 a month.

$199per month, 500 call minutes

One-time $99 setup fee. 7-day trial, with no monthly fee during the trial. Onda Plus is $349 a month with 1,000 minutes.

See plans and what is included

A missed call is often a missed job.

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