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For locksmiths

You're on a job. Your phone still gets answered.

When you can't pick up, Onda answers for you. It takes the job and whether the caller is locked out right now, and within seconds you receive an email with the details.

Start your 7-day trial Hear a locksmith call

7-day trial. No annual contract. Keep your business number. We set it up for you.

Hear Onda on a locksmith call.

A test call to our demo locksmith. The caller is also an AI voice, on a real phone call.

Locksmith · Rekey

Takes the job, the time and the name.

Lead sent to the ownerRekey: all locks at a new apartment, so previous tenants can't get in. Saturday morning.

Read the call
  1. OndaHi, thanks for calling Keystone Lock and Key. I'm the shop's AI assistant, and this call may be recorded. What can we help you with today?
  2. CallerHi, I moved into a new apartment last week, and I'd like all the locks rekeyed. Can you do that?
  3. OndaYes, rekeying is one of our services. Are you locked out right now?
  4. CallerNo, I have my keys. I just want new ones nobody else has.
  5. OndaThat makes sense. When would you like someone to come out?
  6. CallerSaturday morning works best.
  7. OndaGreat. What's your name?
  8. CallerMaria.
  9. OndaCan we reach you at this number?
  10. CallerYeah, that number's fine.
  11. OndaSo, rekeying for your apartment, Saturday morning, for Maria. We'll call you back at this number. Is that right?
  12. CallerYep, that's right.
  13. OndaOne moment while I send this to the team.
  14. OndaIs there anything else?
  15. CallerNo, that's all. Thanks.
  16. OndaThanks, Maria. Nina's team will call you to confirm. Have a great day.

The clip is shortened: pauses before the caller's replies were trimmed. Onda's replies keep their real timing. Names are made up.

The details you need for the job.

Our demo locksmith asks for these. Your setup form decides your own questions.

  • The job, like a lockout, a rekey, a new lock or a key copy
  • Whether they are locked out right now
  • Home, business or car
  • When they'd like someone to come out
  • Their name and a number to call back

Before it saves the call, Onda reads the details back and asks the caller to confirm.

Urgent calls stand out.

  • Urgent calls. Someone locked out right now, a broken lock on an outside door, a lost key with no spare, or a request for today gets [Priority] in the subject line.
  • Danger. If a child or a pet is locked in, there was a break-in, or someone is in danger, Onda tells the caller to call 911 first. Then it marks the call Priority and sends it to you right away.

Onda is a front desk, not an emergency service.

It takes the request. You set the price and the time.

  • It is set up not to quote a price, promise how fast someone can arrive, or explain how to open a lock.
  • It is set up not to tell a caller to just come in or that a spot is open. Your team sets the time when you call back.
  • If a caller asks about a price, it says the team will go over it when they call.
  • You add your own list of things it should not say.
  • Callers are told they are speaking with an AI.

Callers who speak Spanish or Korean.

Spanish, Korean or another language, Onda switches automatically. Your lead email arrives in English, Spanish or another language you prefer. You choose at setup.

A single job you would have missed can cover the month.

About $6.50 a day$199 billed monthly. 500 call minutes, enough for about 250 two-minute calls. No annual contract.

One-time $99 setup fee. 7-day trial, with no monthly fee during the trial. Onda Plus is $349 a month with 1,000 minutes.

See plans and what is included

A missed call is often a missed job.

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