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For heating and air conditioning companies

You're on a job. Your phone still gets answered.

When you can't pick up, Onda answers for you. It takes the address and what's wrong with the system, and within seconds you receive an email with the job details.

Start your 7-day trial Hear a sample call

7-day trial. No annual contract. Keep your business number. We set it up for you.

Hear Onda on an AC and water heater call.

A test call to our demo plumbing and air company, about a yearly plan for an AC and a water heater. The caller is also an AI voice, on a real phone call.

Plumbing · Pricing question

Doesn't guess when it doesn't know.

Lead sent to the ownerEstimate: yearly maintenance plan for an older AC and water heater. House. Any morning next week, before noon.

Read the call
  1. OndaHi, thanks for calling Rapid Flow Plumbing and Air. I'm the company's AI assistant, and this call may be recorded. What can we help you with today?
  2. CallerOh hi, my AC and water heater are both getting older, and I keep hearing about maintenance plans. Do you offer a yearly package that covers both?
  3. OndaThat depends on the details, so the team will go over it when they call.
  4. OndaHouse, apartment or condo, or business?
  5. CallerIt's a house.
  6. OndaWhen should someone come out?
  7. CallerAny morning next week before noon.
  8. OndaWhat's your name?
  9. CallerMark.
  10. OndaCan we reach you at this number?
  11. CallerYes, that number is fine.
  12. OndaOne moment while I send this to the team.
  13. OndaIs there anything else I can help you with?
  14. CallerNo, that's all, thanks.
  15. OndaThanks, Mark. Mike's team will call you to confirm. Have a great day!

The clip is shortened: the address was removed, and pauses before the caller's replies were trimmed. Onda's replies keep their real timing. Names are made up.

The details you need for the job.

Your setup form decides your own questions. A lead email has these:

  • The caller's name and a number to call back
  • What's wrong, like no heat, no cooling or a noise
  • The address, if there is one
  • When they'd like someone to come out

Before it saves the call, Onda reads the details back and asks the caller to confirm.

Urgent calls stand out.

  • Urgent calls. At setup you tell us what counts as urgent for you, like no heat or no cooling. Those calls get [Priority] in the subject line, so you know which one to call first.
  • Danger. If a caller describes a danger, such as a gas smell, Onda tells them to call 911 first. Then it marks the call Priority and sends it to you right away.

Onda is a front desk, not an emergency service.

It takes the request. You set the price and the time.

  • It is set up not to quote a price or promise a time.
  • If a caller asks about a price, it says the team will go over it when they call.
  • You add your own list of things it should not say, like repair advice.
  • Callers are told they are speaking with an AI.

Callers who speak Spanish or Korean.

Spanish, Korean or another language, Onda switches automatically. Your lead email arrives in English, Spanish or another language you prefer. You choose at setup.

A single job you would have missed can cover the month.

About $6.50 a day$199 billed monthly. 500 call minutes, enough for about 250 two-minute calls. No annual contract.

One-time $99 setup fee. 7-day trial, with no monthly fee during the trial. Onda Plus is $349 a month with 1,000 minutes.

See plans and what is included

A missed call is often a missed job.

Start your 7-day trial See how Onda works