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For hair salons

You're mid-cut. Your phone still gets answered.

When you can't pick up, Onda answers for you. It takes the service, the day and the caller's name, and within seconds you receive an email with the booking request.

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Hear Onda on a salon call.

A test call to our demo salon. The caller is also an AI voice, on a real phone call.

Hair salon · Price question

Answers a discount question without promising one.

Test call clip, 0:56

Lead sent to the ownerBooking request: first-time haircut, Thursday afternoon, no stylist preference. Note: the discount matters to her, so the team should mention it when they call.

Read the call
  1. OndaHi, thanks for calling Maple and Co. Hair Studio. I'm the salon's AI assistant, and this call may be recorded. How can I help you today?
  2. CallerOh hi, I'd like to book a haircut, but I saw you had a promotion last month. Do you still have any discounts running?
  3. OndaThat depends on your hair, so the team will go over it when they call. Have you visited us before, or do you have a preferred stylist?
  4. CallerNo, it would be my first time, and I don't have a stylist preference. The discount really matters to me, so could you have the team mention it when they call?
  5. OndaI'll make sure that's noted. Which day would you like to come in, and morning or afternoon?
  6. CallerThursday afternoon.
  7. OndaWhat's your name?
  8. CallerSarah.
  9. OndaCan we reach you at this number?
  10. CallerYeah, that number is fine.
  11. OndaSo, a haircut on Thursday afternoon, for Sarah.
  12. Phone number removed.
  13. OndaIs that right?
  14. CallerYep, that's right.
  15. OndaOne moment while I send this to the salon.
  16. Clip ends here.

The clip is shortened: the phone number was removed, the clip ends when Onda saves the request, and pauses before the caller's replies were trimmed. Onda's replies keep their real timing. Names are made up.

The details you need to book.

Our demo salon asks for these. Your setup form decides your own questions.

  • Which service
  • Whether they've visited before, and any stylist preference
  • Which day, and morning or afternoon
  • Their name and a number to call back

Before it saves the call, Onda reads the details back and asks the caller to confirm.

Urgent calls stand out.

  • Urgent calls. A problem after a recent service, or a request for today, gets [Priority] in the subject line, so you know which one to call first.
  • Danger. If a caller describes a danger, Onda tells them to call 911 first. Then it marks the call Priority and sends it to you right away.

Onda is a front desk, not an emergency service.

It takes the request. You set the price and the time.

  • It is set up not to quote a price or promise a time.
  • It is set up not to tell a caller to just come in or that a spot is open. Your team sets the time when you call back.
  • If a caller asks about a price or a discount, it says the team will go over it when they call.
  • You add your own list of things it should not say, like hair or skin advice.
  • Callers are told they are speaking with an AI.

Callers who speak Spanish or Korean.

Spanish, Korean or another language, Onda switches automatically. Your lead email still arrives in English.

Hair salon · Korean

Answers in Korean. Your email arrives in English.

Test call clip, 0:54

Lead sent to the ownerBooking request: haircut and color, Saturday afternoon this week. First visit, no stylist preference. Language: Korean.

Read the call
  1. OndaHi, thanks for calling Maple and Co. Hair Studio. I'm the salon's AI assistant, and this call may be recorded. How can I help you today?
  2. Caller안녕하세요. 이번 주 토요일 오후에 커트랑 염색 같이 하고 싶은데요, 토요일 오후에 자리 있을까요?Hi. I'd like a cut and color together this Saturday afternoon. Do you have an opening Saturday afternoon?
  3. Onda커트와 염색을 함께 원하시네요. 이전에 방문하신 적 있으신가요? 선호하는 스타일리스트가 있으신가요?A cut and color together. Have you visited us before? Do you have a preferred stylist?
  4. Caller처음이에요. 원하는 디자이너는 따로 없어요.It's my first time. I don't have a particular stylist in mind.
  5. Onda이번 주 토요일 오후에 오고 싶으시군요. 성함이 어떻게 되시나요?So you'd like to come in this Saturday afternoon. May I have your name?
  6. Caller김지은이에요.It's Kim Jieun.
  7. Onda이 번호로 연락드려도 될까요?May we reach you at this number?
  8. Caller네, 이 번호로 괜찮아요.Yes, this number is fine.
  9. Onda김지은님, 이번 주 토요일 오후에 커트와 염색을 원하시네요.Kim Jieun, a cut and color this Saturday afternoon.
  10. Phone number removed.
  11. Onda맞으실까요?Is that right?
  12. Caller네, 맞아요.Yes, that's right.
  13. Onda잠시만요, 살롱에 이 내용을 보내드리겠습니다.One moment, I'll send this to the salon.
  14. Clip ends here.

A test call to our demo shop. The caller is also an AI voice, on a real phone call. The English under each line is our translation.

Plans from $199 a month.

$199per month, 500 call minutes

One-time $99 setup fee. 7-day trial, with no monthly fee during the trial. Onda Plus is $349 a month with 1,000 minutes.

See plans and what is included

A missed call is often a missed booking.

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