After hours
How to stop losing customers after business hours
You lock up and go home, but the phone keeps ringing: a leak at 9 PM, a catering question on Sunday, a car that won't start in the morning.
"We are currently closed" is a dead end
A closed message tells the caller to try again later. Many will not wait. They call the next business that picks up, and by morning the job is gone.
A real answer at night and on weekends
With Onda, calls you don't pick up forward to your AI front desk at any hour. The AI says it is your business's AI assistant, asks what the caller needs and takes their name, number and details. It can share your hours from your shop notes. It does not promise a time. It tells the caller your team will call back.
You decide what can wait
You don't have to keep your phone in your hand all evening. Each lead comes by email within seconds, and urgent ones, like an active leak, are flagged Priority. If you offer emergency service, you can decide right then whether to go out. If not, it waits for the morning.
Start the morning with a list
- Morning summary. One email with yesterday's calls, so the night's leads are in one place.
- Evening recap. Before you close, one email with recent callers you haven't marked done yet. Tap Call or Done.
- Bookings with Onda Plus. If you connect your Google Calendar, Onda can offer open times and book the one the caller picks. You get a Booked email and confirm with the caller.
Good to know
Onda is not an emergency service and is not a substitute for 911. It takes messages for your business.
Hear a sample call
A check engine light, a car that still drives, and a preferred time. Onda does not quote a price before the car is seen.
In these sample calls, the caller is also an AI voice, on a real phone call. Clips are shortened: phone numbers and addresses were removed, and some pauses were trimmed. Names are made up.
Hear it before you decide
Call our demo plumbing company at (213) 451-5553. An AI answers, and the call may be recorded. The company is made up, so feel free to use a made-up name. Or listen to short sample calls on our site.
$199 a month. There is no monthly fee during the trial. One-time $99 setup. No annual contract.
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